In this blog we will explain how best to update your franking machine with the latest postage rates and what the consequences are if you do not update.
How Can You Update Your Franking Machine With The Latest Postage Rates
Via The Internet – LAN or Wi-Fi
Modern franking machines support the latest franking technologies which means digital connectivity is supported. These digital franking machines can connect to the internet via an Ethernet connection or Wi-Fi connection. This strong and reliable connection will give you more flexibility and convenience when updating your postage rates.
Older franking machine models however do not possess this ability and some will require an analogue connection. These connections are slower and much more outdated. Most of these models are actually now decertified and obsolete, as such it may be time for you to upgrade?
What Are The Consequences of Not Updating your Franking Machine with the Latest Postage Rates
So, your franking machine is not up to date. What does this mean to your business and how does it affect your business? Find out more below.
Franking Machine Error
Most modern day franking machines will just stop you from franking if the new prices are not active. This is to prevent items from being underpaid and you receiving surcharges from the Royal Mail.
Some franking machines may still allow you to frank with the older prices and not produce an error, so make sure the machine is up-to-date before the deadline each year.
Paying Too Much
If you are paying too much for your postage you may be able to get a refund from the Royal Mail. You can do this by unloading the envelopes/parcels and sending the postage that you have paid back to them.
To do this simply contact the Royal Mail for further instructions.
Paying Too Little
This is a bit more of a problem and where issues can really start to occur, which is why it is vital to update your franking with the latest postage rates as soon as you can. If you under pay, even by a few pence, you will receive a surcharge and your mail may not be delivered. This surcharge includes an admin fee as well as the correct postage amount you should be paying.
Now the occasional surcharge payment does occur, but it can be easily avoided by updating your postage rates when they need an update and by using a modern Mailmark franking machine.
A Mailmark franking machine can help massively when sending your mail. They can even help with receiving automatic postage rate updates. If you are interested in getting a franking machine or upgrading to a Mailmark franking machine with even lower prices available, then please view our franking machine page here or call us today on 01543 572 776.