Franking Machine Rate Change Information Page
The Royal Mail have announced that their prices are changing and will be in effect from the 7th April 2025. Please see below for your model of franking machine and the schedule / instructions regarding your update for 2025. Browse for your franking machine below and then simply click on your model and view the information displayed for that machine.
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As you may have been made aware from the Royal Mail, the new 2025 postage rates have now been released. As a result, it is vital that your franking machine is up to date. To find out how to update your franking machine to the latest rates, select your franking machine supplier or manufacturer from the below list to view instructions and helpful videos specific to your franking machine.
Select your supplier
Mailmark™ Mailstart & Mailstart+ Rate Change Information & Instructions
Mailmark™ Mailbase Series Rate Change Information & Instructions
Mailmark™ Mailbase+ Rate Change Information & Instructions
Mailmark™ Mailbase Speed Rate Change Information & Instructions
Mailmark™ Mailsend Lite Rate Change Information & Instructions
Mailmark™ Mailsend Lite & Parcelsend Lite Rate Change Information & Instructions
Mailmark™ Mailsend Essential Rate Change Information & Instructions
Mailmark™ Parcelsend Essential Rate Change Information & Instructions
Mailmark™ Mailsend Rate Change Information & Instructions
Mailmark™ Mailsend+ Rate Change Information & Instructions
Mailmark™ Parcelsend+ Rate Change Information & Instructions
Mailmark™ Mailsend Speed Rate Change Information & Instructions
Mailmark™ Parcelsend Speed Rate Change Information & Instructions
Mailmark™ SendPro / Connect+ Series Rate Change Information & Instructions
Mailhub Rate Change Information & Instructions
Pitney Bowes DM60 Rate Change Information & Instructions
Pitney Bowes DM110i, DM160i & DM220i Rate Change Information & Instructions
Pitney Bowes DM300M Rate Change Information & Instructions
Pitney Bowes DM400M Rate Change Information & Instructions
Pitney Bowes SendPro C Rate Change Information & Instructions
Pitney Bowes SendPro+ Rate Change Information & Instructions
Pitney Bowes SendPro C Auto Rate Change Information & Instructions
Pitney Bowes SendPro C Auto+ Rate Change Information & Instructions
Mailmark™ SendPro / Connect+ Series Rate Change Information & Instructions
Neopost / Quadient IS200 Series Rate Change Information & Instructions
Neopost / Quadient IS240 / IS280 / IS280C Rate Change Information & Instructions
Neopost / Quadient IS290i Elite / IS290i Series Rate Change Information & Instructions
Neopost / Quadient IN300 / IN360 Rate Change Information & Instructions
Neopost / Quadient IS330 / IS350 / IS350c Rate Change Information & Instructions
Neopost / Quadient IS420 / IS440 Rate Change Information & Instructions
Neopost / Quadient IS460 / IS480 Rate Change Information & Instructions
Frama FS Series 3 Rate Change Information & Instructions
Frama FN Series 5 Rate Change Information & Instructions
FP Mailing Postbase Mini Rate Change Information & Instructions
FP Mailing Postbase Series Rate Change Information & Instructions
Frequently Asked Questions
Please visit www.royalmail.com and they will be able to locate this information online.
A general price change has occurred across the board providing greater savings for Mailmark franking machine users. For full details and all options please visit www.royalmail.com/prices2025
Most franking machines will give you a prompt message to follow instructions, but you’ll also receive correspondence from your franking machine manufacturer/supplier.
As part of the terms and conditions of the Royal Mail Franking Scheme your machine needs to be updated with the latest rates to ensure your mail carries the correct postal costs. Incorrect postage values may result in non-delivery of items and Royal Mail may also charge you for each item that has the incorrect price. Royal Mail can charge customers for any letters posted without the correct price which can be the difference of the price plus a surcharge per item for inland and international mail.
You will need to manually weigh your item, refer to the Royal Mail franking price list and type the amount in manually or by accessing the Surcharge payment option on your franking machine.
